Sep 28 2007

What do the bathrooms in your restaurant say about you…

Published by Lindsay at 11:55 pm under FREQUENCY OF PURCHASE IDEAS, Word of Mouth Ideas

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When was the last time you looked at your bathroom, I mean REALLY looked… What is it saying about your health standards?

Michael Bauer food blogger at sfgate.com wrote about his experience in one restaurant. His article, and the comments from his readers make absolutely essential reading for every restaurant owner.

In his article he observes “When a restaurant minds the bathroom, it makes me believe the staff has been trained to have an equally serious and healthy attitude about food safety.

It is so easy in the rush of everyday business to miss things this obvious…

For those of you who may think this is trivial, I would remind you of the research that shows how many patrons choose to stop at McDonald’s, simply because they know the bathrooms are always clean.

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So why all this toilet talk on a site about marketing? It costs an awful lot of money, time and effort to get new customers through your door, then we have to provide great food and service, it seems a pity to lose their repeat business, simply because we don’t make the bathroom someones responsibility to regulary check

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Read the full article and his readers comments here .

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