Comments on: The worst way to respond to a customer complaint… http://stuff4restaurants.com/blog3/2008/02/25/the-worst-way-to-respond-to-a-customer-complaint/ Advertising and Promotion Ideas for Business Owners Fri, 30 Jul 2010 18:40:20 +0000 http://wordpress.org/?v=2.2.2 By: Lindsay http://stuff4restaurants.com/blog3/2008/02/25/the-worst-way-to-respond-to-a-customer-complaint/#comment-1201 Lindsay Tue, 26 Feb 2008 14:13:31 +0000 http://stuff4restaurants.com/blog3/2008/02/25/the-worst-way-to-respond-to-a-customer-complaint/#comment-1201 Thanks Ken, These people really need some help in how to communicate with both customers and the media. Not one of our countries proudest moments, I would have hoped most Australians may have understood the true importance of saying "SORRY" this month. Thanks Ken,

These people really need some help in how to communicate with both customers and the media. Not one of our countries proudest moments, I would have hoped most Australians may have understood the true importance of saying “SORRY” this month.

]]> By: Ken Burgin http://stuff4restaurants.com/blog3/2008/02/25/the-worst-way-to-respond-to-a-customer-complaint/#comment-1200 Ken Burgin Tue, 26 Feb 2008 13:31:50 +0000 http://stuff4restaurants.com/blog3/2008/02/25/the-worst-way-to-respond-to-a-customer-complaint/#comment-1200 And now it's up on YouTube, maybe forever: http://www.youtube.com/watch?v=aRSz5VWF1zA And now it’s up on YouTube, maybe forever: http://www.youtube.com/watch?v=aRSz5VWF1zA

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